Home>> Help
1. Is my information secure?
Yes. At www.birkinkellybag.com your privacy and security are important to us. Please read our privacy policy for a complete
2.What are your quality and price advantages?
We are a super seller of Mulberry in the world. The exclusive moncler suppliers we have also contribute to our low price strategy. In addition, so we can supply the best products, best price, and best service. Look forward to doing good business with all my friends in the world. We do all we can to provide you with the best moncler products with lowest price.
3.How can I search for an item on the site?
You may choose to browse leisurely through our handbags,wallet etc, and Fine Housewares categories or you may search bykeyword (such as designer or brand), by item number, or by desired price range.
4. How do I get help if I have questions?
Any questions ,please feel free to e-mail us
5.Can you deliver items directly to different addresses in UK?
Yes,we can.We are cooperate with the fastest deliver company in China to send our items,so that you will receive your order wherever you are in UK.
6.How long have I to wait for my order?
All orders will send from China.We will send the goods within 24 hours after you placed your orded and the items will arrive British in 5-8 days.The remain time you have to wait is depend on your adress.The location of city and country does affect the time.
7. Cancel and Change Requests
If for any reason you would like to cancel or change your order, please contact our online service as soon as possible. Registered customers can cancel or change their orders directly by managing "My Orders". We will do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process, we will not be able to cancel the order. If your order cannot be cancelled, you may contact our live service to arrange shipping back. Then we can full refund.



